The NOVAtime Phone-In, or IVR, System is completely integrated with the NOVAtime Time and Attendance/Workforce Management solution. It enables employees to simply dial a telephone number to clock in/out, perform job transfers, hear their work schedules, and utilize many other great workforce management features in real time, without data polling.
The NOVAtime Phone-In system supports caller-ID lockout so employees must call in from a pre-defined list of phone numbers. It also supports automatic group transfers that allow employees to be automatically transferred to a specific job or department when they call in from a defined phone number.
Telephone punch functionality is typically used for companies with employees working at remote locations or with a mobile workforce, such as construction businesses, housekeeping services, and home health care providers. Employees can access the system anytime, anywhere, using their own phone!